Privacy Policy

This Privacy Policy explains how Hakuqau.com ("we," "our," or "us") collects, uses, shares, and protects personal information obtained from users ("you" or "users") of our website and services. We are committed to ensuring the privacy and security of your personal information while providing high-quality speed reading education services.

By accessing or using Hakuqau.com, you agree to the terms outlined in this Privacy Policy. We recommend that you read this document carefully to understand our practices regarding your personal data.

We collect various types of information to provide and improve our services. This information includes:

• Personal Information: Name, email address, phone number, and other contact details you provide when registering for our courses or contacting us.
• Educational Information: Learning progress, assessment results, and course participation data.
• Technical Information: IP address, browser type, device information, operating system, and cookies.
• Usage Information: How you interact with our website, including pages visited, time spent, and features used.
• Payment Information: When you purchase our courses, we collect payment details, though we do not store complete credit card information on our servers.

We use the collected information for the following purposes:

• To provide and personalize our speed reading courses and educational services
• To process enrollments, payments, and manage your account
• To communicate with you about course updates, new offerings, and administrative matters
• To track your learning progress and provide personalized feedback
• To improve our website functionality, user experience, and educational content
• To analyze usage patterns and optimize our teaching methodologies
• To comply with legal obligations and enforce our Terms of Service

We process your personal data based on legitimate interests in providing educational services, contractual necessity for delivering our courses, and your consent where applicable.

We respect your privacy and limit sharing your information to the following circumstances:

• Service Providers: We may share information with trusted third parties who assist us in operating our website, conducting business, or providing services, as long as they agree to keep this information confidential.
• Educational Partners: In some cases, we may share anonymized learning data with educational researchers or partners to improve speed reading methodologies.
• Legal Requirements: We may disclose information when required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as a business asset.

We do not sell, trade, or rent your personal identification information to others.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Access controls and authentication procedures
• Data minimization practices
• Staff training on privacy and security protocols

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR), including:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You can request the deletion of your personal data in certain circumstances.
• Right to Restrict Processing: You can request that we limit how we use your data.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You can object to our processing of your personal data.
• Right to Withdraw Consent: You can withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Our website uses cookies and similar tracking technologies to enhance user experience and collect information about how visitors use our site. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them). These cookies help us:

• Remember your login status and preferences
• Understand how you use our website
• Personalize your learning experience
• Analyze website performance and traffic

You can control cookies through your browser settings and can delete or block cookies at any time, although this may affect your experience on our website.

Our services are primarily designed for adult learners and students of higher education. We do not knowingly collect personal information from children under 16 years of age without verifiable parental consent. If we discover that we have collected personal information from a child under 16 without parental consent, we will promptly delete that information.

If you believe we might have collected information from a child under 16, please contact us immediately.

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated revision date. Significant changes will be notified to users via email or through a notice on our website.

We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.